Terms of Use

1. Acceptance of Terms

By accessing or using My Clinical Writer ("the Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. Service Description

My Clinical Writer is an AI-powered documentation software designed to assist healthcare professionals in creating clinical documentation. The Service includes:

• Audio transcription capabilities
• Report generation tools
• Template-based documentation
• Multi-language support
• Cloud storage for documents

The Service is provided as a tool to assist in documentation and does not replace professional medical judgment or clinical decision-making.

3. User Accounts

3.1 Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

3.3 Account Restrictions

You may not use another person's account without permission. You may not create multiple accounts for the same individual or entity unless expressly permitted.

3.4 Subscription and Billing

Certain features require a paid subscription. By subscribing, you agree to pay all applicable fees. All fees are non-refundable except as required by law. We reserve the right to change pricing at any time with notice.

4. Privacy and Security

Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

We implement HIPAA-compliant security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.

4.1 Our website and Google Ads

We advertise on Google and use Google Ads to measure whether an ad brought you to our website and whether you then created an account. This happens on our public pages, including the sign-up page, and once more on the page shown right after a new account is created. To do this, Google may receive cookie and ad-click identifiers, the addresses of the pages you visit, the address of the page that sent you, your IP address, information about your browser, and these conversion events. We set Google's consent settings so this is not used for ad personalisation or remarketing, and Google's analytics storage stays off.

No ad tag runs inside the product: the clinical workspace and your signed-in pages never load it (the one exception is the page shown right after sign-up, above). We never send Google your name, your email address or any clinical content.

Google Ads measurement starts automatically once our notice has been shown to you: our public pages that measure show a short notice saying so, from the first page load, and the page shown right after sign-up measures only if this browser was shown that notice before or you chose Accept. To remember that the notice was shown, we set a first-party cookie (mcw_ad_notice_seen); it contains no identifier, is not sent to Google and is not used for tracking. Closing the notice does not opt you out. To opt out, choose Opt out on the notice, or open Ad cookie settings (in the footer of our website and on the sign-up page) and choose Opt out (or No thanks where we ask first, below). We try to save your choice both in this browser's storage and in a first-party cookie, and while it remains saved in either we do not load the tag on later pages, including the page shown after sign-up. Opting out also removes the Google Ads cookies we can reach and updates the consent setting of a tag already loaded on the current page; requests already queued on that page may still be sent. Opting out does not erase what Google has already received. Clearing this site's data removes your saved choice, and measurement starts again on your next visit unless you opt out again.

If your browser sends a Global Privacy Control signal, we treat it as an opt-out, even if you accepted earlier. As a precaution, when you have no saved choice and French appears among your browser's languages, or its reported time zone is a European one (a name beginning with "Europe/", or an EU/EEA place that uses another name, such as Cyprus, Ceuta and Melilla, the Canary Islands, Madeira, the Azores, Iceland or the French overseas regions), we keep the Google Ads tag off until you choose Accept on the notice. These signals are not a reliable indicator of where you are; if you would rather not be measured, choose Opt out, or No thanks when asked. We also ask Google's tag to keep its advertising storage off by default for visitors it places in the European Economic Area, the United Kingdom or Switzerland, unless they accept.

Separately, we note how you first reached our website: the campaign tags on the link you followed (for example "google, cpc"), the address of the website that sent you, and the page you landed on, but never ad-click identifiers. These are held in a first-party cookie for up to 90 days and, if you sign up, kept with your account record. We use them only in our own sign-up reports; they are not included in any email or notification, and we do not add them to anything we send to Google or any other advertiser (though campaign tags that are part of a page address may reach Google as described above). Opting out of Google Ads measurement does not change this.

5. Permitted Use

You may use the Service only for:

• Creating documentation for lawful healthcare purposes only
• Managing documentation in compliance with all applicable laws (compliance is user's responsibility)
• Accessing features as intended by the Service design
• Other lawful purposes consistent with these Terms

6. Prohibited Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any regulations
• Upload or transmit viruses or malicious code
• Attempt to gain unauthorized access to the Service or its systems
• Use the Service to store or transmit infringing, libelous, or otherwise unlawful material
• Interfere with or disrupt the Service or servers
• Use automated systems or software to extract data from the Service
• Resell or redistribute the Service without authorization
• Use the Service to generate false or misleading medical documentation

7. Intellectual Property

7.1 Service Content

The Service and its original content (excluding content provided by users), features, and functionality are owned by My Clinical Writer and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing the Service to you.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. WE SPECIFICALLY DISCLAIM ANY LIABILITY FOR ERRORS OR OMISSIONS IN ANY CONTENT GENERATED BY THE SERVICE.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MY CLINICAL WRITER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

In no event shall our aggregate liability exceed the amount you have paid us in the twelve (12) months preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless My Clinical Writer, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may do so by contacting us at support@myclinicalwriter.com.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in Houston, Texas.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

14. Contact Information

If you have any questions about these Terms, please contact us at: